Please fill out the form below, and your information will be automatically sent to our Tech Service team across Canada.
Contact your local Trotec service team - our top qualified and motivated laser experts would be happy to assist you with any questions or concerns. For the quickest possible turnaround time on your tech support request, please visit:
In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.
Instructions for remote maintenance:
1. Download the free remote maintenance software Teamviewer.
2. Inform our technical support about your ID and passwort. With this information our technicians are able to connect to your computer.
We keep permanent stocks of the most important spare parts for our laser machines. This guarantees short delivery times. We procure rare or discontinued spare parts at short notice so that we can respond promptly if necessary. This also applies to our refurbished laser sources.
Contact details
Please see our Shopfinder for the contact information of your local service partner.
Our advanced laser technology is designed to support the timely and efficient production of Christmas gifts, making us the best partner for you and Santa’s holiday production.
![](/static_processed/dcfb8e53157b35a3793f6b91d5c6dc53/hotline.jpg?{"image":"https://backend.troteclaser.com/static/images/iconlike-pics/hotline.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
![](/static_processed/67a541ba0c3f471ffa3781c445023c68/remote.jpg?{"image":"https://backend.troteclaser.com/static/images/iconlike-pics/remote.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
![](/static_processed/0b2875d23e032e1c959557bb19e82642/spare-parts.jpg?{"image":"https://backend.troteclaser.com/static/images/iconlike-pics/spare-parts.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
![](/static_processed/3737a7c6c3089aa994f4c00211043434/north-pole-pop-up-en-1080x1080.jpg?{"image":"https://backend.troteclaser.com/static/images/Landingpage/English/20240924-christmas-campaign/North-Pole-Pop-up-EN-1080x1080.jpg","edits":{"resize":{"width":480,"height":480,"fit":"cover"}},"outputFormat":{"format":"webp"}})