What to do if your laser doesn't respond when you hit start?

Step 1: Open the Firmware-Update .exe file in Explorer

Open the program "FirmwareUpdate.exe" by double-clicking the left mouse button.

Step 2: Start and end the update

Next click on “Connect,” and then click “Send."
Then wait until the update is finished and then press "OK."

Step 1: Preparation

Start JobControl^®. Then switch off the laser machine and open the lid, and switch the laser machine back on.

Step 2: JobControl^® settings

In JobControl^® select the option “Update Firmware” under “Settings.”

Step 3: Select the Trotec Firmware-Update data file

Select the requested Trotec update data file with the command “Load”

Step 4: Start and end the update

Select the command “Send” and wait until the update is finished.
Caution: Do not press the button “Cancel” during the update.
Do not operate the laser machine during the firmware update.
End the update with "OK."

Step 5: After the firmware update

Switch off the laser machine.
Close the lid.
Switch on the machine.

--> The laser machine references the axes.

Start JobControl^® and reconnect to the laser machine.

Click on "Settings" and on "Information"
If you receive an error message, carry out the update once again.