Don't Worry About It,
Tech Will Fix It!
John Dobinson
Technical Support / Service Engineer
![](/static_processed/2f2394070719b53bf1d20f814e1db0cd/john-dobinson.jpg?{"image":"https://backend.troteclaser.com/static/images/career/team-interviews/dobinson-john/john-dobinson.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
Profile: John Dobinson
My job:
Technical Support / Service Engineer Where I work:
Trotec Laser UK (Washington) Been with Trotec since:
April, 2017 My personal work motto:
"Don't worry about it, tech will fix it!"
Technical Support / Service Engineer Where I work:
Trotec Laser UK (Washington) Been with Trotec since:
April, 2017 My personal work motto:
"Don't worry about it, tech will fix it!"
![](/static_processed/773fcde1f2804f8239a6331a3f6dd761/technical-support-dobinson.jpg?{"image":"https://backend.troteclaser.com/static/images/career/team-interviews/dobinson-john/technical-support-dobinson.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
How I would describe my job...
I work on the service tech desk with my colleagues, together we help our customers diagnose problems with their laser machines. Typically, I would connect to the customer's PC via TeamViewer to solve an issue.Alongside this, I carry out machine services/retrofits/upgrades such as upgrading to JC Vision and temperature sensor kits.
I spend most of my day...
...helping others fix their laser machine or servicing laser machines in our workshop![](/static_processed/728a82069c76eaff03a8d74636aa8f6f/trotec-laser-dobinson.jpg?{"image":"https://backend.troteclaser.com/static/images/career/team-interviews/dobinson-john/trotec-laser-dobinson.JPG","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
The coolest thing about my job is...
I get to play with lasers!The thing I love most about Trotec is...
Every day is a school day, I'm always learning and people are always willing to help out.Something about me...
I am a tech geek and an avid gamer, mostly PC. I have my own custom built gaming PC, and have recently invested in an
![](/static_processed/67e459f12bea2c3ed28796b6006d8699/christmas-tree-troglitter.jpg?{"image":"https://backend.troteclaser.com/static/images/News/DE/2023-12-frohe-weihnachten/christmas-tree-troglitter.jpg","edits":{"resize":{"width":480,"height":480,"fit":"cover"}},"outputFormat":{"format":"webp"}})
Christmas Holiday Hours
Over the holiday season we are closed from 2pm Friday 20th December and will re-open Monday 6th January.
For urgent machine technical support we are offering limited phone support by our trained technicians. Please complete the technical support form and one of our technicians will respond as soon as they can (not available on weekends or public holidays).
From our team to yours, we wish you a very joyful holiday season and happy start to 2025. We look forward to assisting you next year and beyond.
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